| Effective Supervision Skills (a 2 day course) |
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What do we mean by Supervision? Different people attach different meaning to the term Supervision. We see it as a supportive, collaborative part of the line-management process, where the supervisee is encouraged to examine and review their work in an atmosphere of trust and mutual respect. It’s also an essential ingredient in quality assurance with a direct impact on service delivery – so sometimes behaviour and attitudes need to be challenged. How to integrate and reconcile this inclusive, empowering approach with some of the tricky aspects of dealing with the less-than-perfect people who are us and those we supervise? The training, and what it does The training takes the form of a two-day course called Effective Supervision Skills. Its approach is proven in the crucible of real working experience across the spectrum of public service organisations – whether based in the community, voluntary or statutory sectors. It offers a simple but powerful structure, focussing on the tasks and performance of the worker while simultaneously building and maintaining the essential supervisory relationship. One of the course’s great strengths is its experiential nature. All the teaching is underlined by progressive practical sessions which use participants’ own issues in a non-threatening, safe environment to ensure each participant’s learning is grounded in reality – whether they have been supervising for many years or are new to people management. |